For wards, regions & municipal liaisons

Oversee dozens of communities without trampling on their autonomy.

The municipal Admin layer gives ward councillors and regional managers a federated view of every community in their portfolio — with strict access scoping, full audit, and no ability to peek into things they shouldn't.

Group-scoped access Append-only admin audit POPIA-aligned exports
Ward 88 portfolio4 communities
Greenside Estate
87
Acacia Body Corp
82
Riverside HOA
61Watch
Brookwood Streets
45Attention
How federated oversight works

Tenant isolation — preserved.

Admins see what their role allows in the groups they're assigned to. Communities keep their data. Every admin action is logged separately from tenant audit.

1

You get a group

A municipal admin is assigned to a tenant_group — e.g. Ward 88 or Region East.

2

You see only your group

Cross-tenant queries are scoped to admin_accessible_tenants(). RLS enforces it at the database level.

3

You do specific things

Flags: can_moderate, can_export, can_suspend. Default off — granted per appointment.

4

Everything's audited

Every admin action lands in admin_audit_logs — separate from tenant audit, append-only, indefinite retention.

Capabilities

What the Admin module unlocks.

Federated moderation queue

One inbox for moderation reports across every community in your portfolio. Triage, hand off, resolve — with audit.

Group health metrics

Daily snapshots roll up engagement, governance, finance, and safety scores per community into aggregate group views.

Cross-community incident heatmap

Aggregate protection incidents across your wards. Spot patterns no single estate can see.

Civic representatives directory

Residents can contact their ward councillor, PR councillor, mayor or MMC straight from the app — a verified directory of elected officials per municipality.

Bulk export with audit

One-click CSV / JSON exports of community data, scoped to your group. Every export logged with reason and scope.

Onboarding assistance

Help a community in your ward get set up — with explicit scope and a time-limited grant on their tenant.

Suspension & intervention

Permission-gated ability to suspend a tenant in your group — with reason, evidence link, and notification trail.

See it on a sandbox of your own region.

Try the demo sandbox now, then we'll load a synthetic version of your portfolio so you can try the federated view without onboarding a single community.